FAQs

Is shipping free or is there an additional charge?
Free shipping is included on all purchases within the United States excluding Hawaii, Alaska and Puerto Rico. We are currently only set up to ship orders within the United states excluding Hawaii, Alaska and Puerto Rico.

How are items shipped?

Socks are sent via USPS. Hoodies and bags are sent via UPS ground. If socks are purchased with another item, all items will be sent together via UPS ground.

How long will it take to receive my item(s)?
Please allow 1-3 business days processing time to get package shipped out. Once shipped out, most packages arrive within 1-7 business days depending on location (up to 10 business days total).

Can I return or exchange FIRSTFALLDAY custom pieces?*

Yes, email info@firstfallday.com within 15 days of purchase to request a return or exchange. All items must be unworn and unwashed with tags still attached to be eligible for a refund or exchange. While all shipping is free site wide, postage for returns is not provided by FFD. Hoodies and bags are able to be returned as long as they are received within 15 days of emailed return request, unwashed with original tags attached and no sign of wear. Refunds will be returned to the original form of payment.

*No returns or exchanges on socks.

Where are the items on this site made?
All FFD custom pieces are made in the USA.